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Educate - Support - Advocate
Ben & Tracey, (Surrey SE)
We cannot recommend Gale Davies from Little Steps SEND highly enough, she is, quite simply, exceptional. After years of battling Surrey County Council over our son’s EHCP, facing repeated delays, procedural resets, invalid consultations, we were exhausted and losing hope.
Gale stepped in as our advocate and changed everything.
Her knowledge of SEND law and the SEND Code of Practice is encyclopaedic, but what truly sets her apart is her calm, strategic, and relentlessly supportive approach. She meticulously reviewed our case history, spotted every procedural flaw (including the LA's reliance on outdated drafts for consultations), drafted powerful letters and complaints that held SCC accountable, and guided us through escalation to Stage 2, mediation, and the brink of Tribunal with confidence.
Gale's advice was always clear, evidence-based, and child-focused, prioritising our Son’s continuity and wellbeing above all. She liaised directly with the LA on our behalf, chased responses tirelessly, and empowered us with templates, timelines, and leverage points we never knew existed. Without her persistence and expertise, we would never have secured the amended final EHCP naming our preferred setting and the funding approval we so desperately needed.
Gale didn't just help us navigate the SEND minefield, she fought alongside us like a true ally, turning a nightmare into a resolution. If you're facing Surrey CC (or any LA) and need an advocate who combines compassion, tenacity, and real results, look no further. Gale is outstanding, we are forever grateful.
Sally & Andrew L ( Surrey NE)
We highly recommend Gale Davies for her exceptional professionalism, legal expertise, and dedication. Her deep understanding of the law, clear communication, and strategic approach made a significant difference in our case.
She handled every matter with integrity, patience, and confidence, ensuring we felt supported and well-informed throughout the process.
We are extremely grateful for her guidance and would confidently recommend her to anyone seeking a positive outcome in gaining an EHCP.
Mandy & Steve S, Wilkshire
If you are reading this, you probably already know what it feels like, years of fighting the school and local authority, paying privately for assessments, sleepless nights and leaving meetings feeling unheard and exhausted. Watching your child lose confidence while being told nothing more can be done is heartbreaking.
That was us before we found Gale. From our very first meeting, the weight on our shoulders lifted. For the first time, we felt someone was truly in our corner.
Gale understood, not just professionally, but personally. She explained how the process works, what delays to expect and how to handle each step.
Everything she said would happen did, and because we trusted her guidance, we secured the EHCP our child desperately needed. We will always be grateful.