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About Us

Little Steps SEND “Make Things Happen” message representing advocacy and support for SEND families.

Gale Davies

Director

Tutor helping two children in a classroom, symbolising SEND support and personalised learning.

Before starting a family, I had a successful career in property. When my eldest child was very young, it became clear that he was not meeting expected developmental milestones. Like many parents, I suddenly found myself navigating the SEND system, seeking the right educational support at a time of worry, urgency and uncertainty.

 

Through advocating for my own children, I quickly realised how complex and overwhelming the special educational needs and disabilities (SEND) system can be, and how crucial early, informed action is for children and families.

 

Alongside my personal experience, I spent three years working within a local authority SEND tribunal team, where I supported tribunal officers with case preparation, coordinated tribunal bundles, managed tribunal communications, and observed SEND Tribunal panel decision-making. I also facilitated Stage 1 and Stage 2 complaints and Ombudsman responses, giving me valuable insight into how local authorities assess evidence, respond to disputes, and make decisions at different levels.

 

In addition, I volunteered for five years as a Tribunal Officer with the national SEND charity IPSEA, supporting families through the SEND Tribunal process. I also served for six years as a Trustee/Director of an award-winning children’s charity, contributing to governance, strategic development, and improving services for children and young people with special educational needs and disabilities.

My professional experience is complemented by ongoing personal insight. I am currently supporting two young adults with Education, Health and Care Plans (EHCPs) as they navigate the important transition through GCSE options, adolescence, mental health challenges, and the wider support needed during the often fragile years of puberty. This continues to deepen my understanding of the realities families face throughout the SEND journey.

These combined experiences have reinforced my belief in the value of effective SEND advocacy and early negotiation with local authorities. When communication is clear, evidence is strong, and families are genuinely heard, many disputes can be resolved without the emotional and financial strain of a SEND Tribunal appeal.

 

I am a trained SEND advocate, committed to ongoing professional development. I regularly attend SEND and education law conferences to ensure my knowledge remains current and relevant for the families I support.

I offer tailored support to parents navigating the SEND system, including EHCP guidance, case reviews, document drafting, mediation support, and tribunal preparation or representation where necessary.

 

If you need informed guidance from someone who understands both the legal framework of SEND and the lived experience of parenting children with additional needs, I would be very happy to talk.

Our Philosophy

At Little Steps, we believe that parents/carers and young people can be the best possible advocates for their child/young person. Applying for the initial assessment is just the first step in a very long process. Parents/carers/young people will be, on a regular basis, communicating with various multidisciplinary professionals as well as schools and local authorities on an ANNUAL BASIS. 

Learning the process is essential not only to recognise when the situation is not right but what to do in the first instance. This can save you time, money and a lot of stress.

Empowering parents/carers and young people increases the chances of the child/ young person successfully get their needs met long before an appeal needs to be considered. 

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